If you would like to start the home financing process, please click the Get Started button in the upper right hand corner. Otherwise, please leave us a note below. 

Contact Me

My preferred method of contact is:

Your request has been successfully submitted.

Would you like to get in touch with a Loan Officer?

Meet Our Business Development Team

Rob Hughes

Director, Sales and Account Management

Rob Hughes is based in Phoenix, AZ and is responsible for growing the business and client satisfaction in the Western US for Premia Relocation Mortgage. Rob brings over two decades of executive relationship management and strategic leadership experience having led Primacy Home Loans, a relocation mortgage provider. 

Also, Rob held escalating levels of responsibility creating and managing strategic alliances for Wells Fargo Ventures. Rob’s focus on collaborative engagement and exceptional levels of client satisfaction are central to his success. Most recently, Rob spent over two years living in New Zealand, working for a global SaaS startup as a Regional Manager. Rob has a Bachelor's Degree in Business Administration from Minnesota State University and is an avid traveler.

GeLaine Joachim

Director, National Accounts

GeLaine Joachim, Director of National Accounts based in Atlanta, GA is a veteran in the relocation industry with 35+ years in real estate, household goods, relocation management and relocation mortgage. 

Prior to joining Premia in 2011 GeLaine was Senior Vice President of domestic and international business development for Promisor Relocation Management where her focus was corporate sales in the southeastern and southwestern United Stated. She came to Promisor after many years in relocation mortgage with Countrywide where she was VP and a Top Sales Producer in the SE & SW. 

A committed member of WERC as a speaker, author, committee and board member she received her CRP in 1991, Meritorious Service Award in 2001, Distinguished Service Award & SCRP designation in 2006. GeLaine is also an active member & founding board member of many regional WERC organizations as CMARC, HARC, HRP. MARC, MRC and TRC.

Sharrell Kilgore, CRP

Director, Client Services & Business Development

Sharrell Kilgore joined Premia Relocation Mortgage in 2019 and is based in Dallas, TX. Sharrell is responsible for business development and driving client satisfaction. She has two decades of real estate, mortgage and relocation experience, which she uses to deepen client relationships at all levels of an organization. Sharrell is a familiar face in the relocation industry and has relationships across the U.S. with organizations both large and small. Sharrell spent 11 years at Cartus and PHH Home Loans, earning multiple President’s Club and Chairman’s Club awards. Sharrell is actively involved in North Texas Relocation Professionals, Rocky Mountain Relocation Council, Texas Relocation Network, Houston Relocation Professionals.
 
Sharrell earned her BBA from University of Texas, at Tyler. Personally, Sharrell is wife to her amazing husband of 20+ years and mother to two fantastic boys. She is actively involved in her church.
 

Mark Britt, CRP, GMS

Director, Client Services & Business Development

Mark Britt is based in Atlanta, GA and is responsible for growing the business and client experience for the North Eastern territory for Premia Relocation Mortgage. Mark has over 20 years of relocation mortgage sales and account management experience. He is very active in the WERC, holds his CRP and GMS certifications and was the past President for the SRRC Relocation Council. Mark is a member of over 12 regional relocation groups and served on the advisory panel for one of his clients.
 
Mark has his B.S. degree from Salisbury University, Salisbury, MD. He is active in Scouting and loves spending time outdoors camping, kayaking and exploring with his family-Kristin, Ryan and Grace.
 

Meet Our Client Services Team

Michael Bailey

Vice President, Client Services

Michael has been in the mortgage, banking, and relocation fields since 1990 and has been a Certified Relocation Professional since 2003. Michael's duties include the overall responsibility for all corporate and government agency clients and relocation company relationships including the day-to-day delivery of the service model provided by Premia Relocation Mortgage. He also conducts periodic reviews of client relocation policies and programs to ensure best practices are in place and goals are being met.

He also manages quality control and implements client standards and compliance with those standards. He regularly attends regional relocation conferences around the country and is an active member of Worldwide ERC. Before he started at Premia Relocation Mortgage in 2002, he worked as a Branch Manager for several years at a regional bank. Michael received his Bachelor of Science Degree in Finance, with a minor in Management Information Systems from Oakland University in Rochester, Michigan.

Neil Demond

Regional Director, Client Services

Neil has worked in the banking, mortgage and relocation fields since 1992. He currently serves as Regional Director of Client Services at Premia Relocation Mortgage and is responsible for developing and maintaining relationships with national clients through timely reporting, industry updates and delivering a high level of customer service.

He also supports the efforts of the Corporate Relocation team interacting with mortgage counselors, operations, business development, marketing, accounting and servicing to ensure that all aspects of the clients’ needs are met. Prior to starting at Premia Mortgage (formerly GMAC) in 2003, Neil worked as both a Mortgage Broker for Center One Mortgage and a Branch Manager at Standard Federal Bank. Neil received his bachelor’s degree in Advertising from Wayne State University in Detroit, MI. He is a member of the Worldwide Employee Relocation Council (WERC), a Certified Relocation Professional (CRP), and an active in several regional groups and is the past president of the Southeastern Regional Relocation Council (SRRC). In his spare time, Neil enjoys playing hockey, traveling and spending quality time with his daughter, Riley.
 

Tamara Gilbert

Regional Director, Client Services

Tamara is a creative, results oriented, problem solving customer service professional with progressively extensive experience across industries and achievements in all areas of mortgage, banking, and title insurance management. Tamara obtained her Certified Relocation Professional (CRP) designation in 2007. 

She regularly attends regional relocation conferences around the country and is an active member of Worldwide ERC. Tamara’s duties currently include direct responsibility for building, growing and maintaining corporate clients and 3rd party relationships including the day to day delivery of the service model provided by Premia Relocation Mortgage. Tamara also supports the efforts of the overall Corporate Relocation team interacting with Mortgage Counselors, Operations, Business Development, Marketing, Accounting, Servicing and third party relocation companies to insure that all aspects of the client’s needs are met. Before she started at Premia in 2006, Tamara was Branch Manager of a settlement office for Metropolitan Title Company (now First American Title) for nine years. Tamara received her Bachelor of Arts Degree in Economics from the University of Michigan, Ann Arbor, MI and enjoys spending time with her daughters, Chelsea and Meredith

Leadership Team

Nina Arnaiz

President

Nina became President of Premia Relocation Mortgage in 2019 after holding several positions within Premia Relocation Mortgage. She is responsible for the overall execution and profitability of the company.

She started with the company in 2002 and was quickly recognized for her abilities to grow production, lead conversion, customer service and referrals. As VP of Sales, Nina was instrumental in testing, design and implementing of several systems, including Premia Relocation Mortgage’s DigitalMoveTM mortgage platform. Under her direction the sales team has increased customer service and loan conversion to company highs. Nina is very energetic and has very high expectations when it comes to customer service and earning someone’s business.

Nina holds a Bachelor’s degree in Business and Administration from Wayne State University, Detroit, Michigan. In her free time, she enjoys traveling, scuba diving, cross-fit training, and spending quality time with her husband and 3 kids, Andrew, Alessandra and Olivia.

Michael Bailey

Vice President, Client Services

Michael has been in the mortgage, banking, and relocation fields since 1990 and has been a Certified Relocation Professional since 2003. Michael's duties include the overall responsibility for all corporate and government agency clients and relocation company relationships including the day-to-day delivery of the service model provided by Premia Relocation Mortgage. He also conducts periodic reviews of client relocation policies and programs to ensure best practices are in place and goals are being met.

He also manages quality control and implements client standards and compliance with those standards. He regularly attends regional relocation conferences around the country and is an active member of Worldwide ERC. Before he started at Premia Relocation Mortgage in 2002, he worked as a Branch Manager for several years at a regional bank. Michael received his Bachelor of Science Degree in Finance, with a minor in Management Information Systems from Oakland University in Rochester, Michigan.

Jill Best

Vice President, Marketing

Jill has over 20 years of experience in marketing, event planning and public relations in the mortgage, home building and utility industries. Her responsibilities include building awareness and communicating the benefits of Premia Relocation Mortgage to corporate and consumer audiences through events, direct mail, RFPs, social media and advertising. 

Prior to joining Premia Relocation Mortgage, Jill was part of Wells Fargo Home Mortgage’s retail, joint venture and customer excellence teams. She received multiple Service Excellence Awards for championing marketing projects that built relationships with builders and real estate agents. She also worked with senior leaders to broadly communicate strategy and gain consensus for initiatives that influenced the customer experience. Jill received her Bachelor of Science degree in Public Relations from the University of Northern Iowa. In her spare time, she enjoys landscaping and guiding the adventures of her sons.

Andy Nimmo

Vice President, Operations

Andy is responsible for the progression of our customers’ loans after the application has been received. He oversees processing, closing, and fulfillment while keeping our customers’ experience the primary focus amidst the demands of industry compliance and investor guidelines. 

Prior to joining Premia in 2011, Andy worked in the financial services industry emphasizing premier customer service.  Andy earned his Bachelor of Arts Degree in Financial Economics from Gustavus Adolphus College. In his free time he enjoys spending time with family and playing golf and hockey.